About Vision online services
We offer an online service for our patients so you can book or cancel your appointments and order your repeat prescriptions online at your convenience.
Online appointment booking
Have the flexibility to book and cancel your appointments from home, at work or any location with internet access. You don’t need to queue at the practice, wait on the telephone and you can manage your appointments outside practice opening hours.
Request your repeat prescriptions online
Request your repeat prescriptions quickly online by logging into your account and simply ticking the appropriate boxes. You can review the progress of your repeat prescriptions and any message that the practice may have sent to you.
If you wish your prescription to be sent to the chemist directly rather than collect it from the desk, please let us know and name a Local Pharmacy on the registration form.
Text messaging service (to be confirmed)
To improve patient contact we are considering offering this service in the future, and if you are happy to receive text messages please consent for this on the form. The benefits of this service include:
1. Send a reminder of your appointment
2. Inform you when your test results are ready (reason for test or test result will not be given out via text)
3. Remind you when a review of your medical condition is due, if for example you suffer from diabetes or other long term condition.
Please provide your up-to-date mobile number even if you don't wish to receive text messages,as this can be very useful to contact you in emergency situations.
Online Services User guide
(We are Live Now)
If you have already filled the form and received letter from practice including your token,please follow step by step as clearly mentioned in user guide to register and use the online services.
“click on the above file to receive full instructions on how to create your online account so that you can make or cancel an appointment and order repeat prescriptions”
Steps to use Online Services:
1- Registration:Fill in the registration form and hand it to the surgery :
2- Reception will give you a letter with a code to register online.
3-Log into our website and go to the relevant online services.There are two pictures at the buttom of the first webpage ,one for prescription and one for appointment.When you click on either of them a new window will open up.You need to register for the first time.
4- You register online - and create your own username and password and an email is sent with an activation code to verify you.You should go to your email and activate your account.
5-Next time you log in you only need to use the following information:
your own created username and password and the practice ID which is : 63052
For full guidance,please refer to online services user guide.